COO Archives - Page 2 of 15

Do You Practice Focused Productivity?

by Cameron Herold | Oct 7, 2021 | 2nd in Command, Business, Coaching, COO, Focus, Mentoring, People, Performance, Productivity

As you begin to ponder the concept of productivity, think over this quote: “The single-minded ones, the monomaniacs, are the only true achievers. The rest, the ones like me, may have more fun; but they fritter themselves away – Whenever anything is being...

4 Steps to Get Free Public Relations

by Cameron Herold | Sep 30, 2021 | 2nd in Command, Business, Coaching, Communication, COO, Culture, Good To Great, Mentoring, Performance, Productivity

When it comes to public relations, it can seem difficult to think of what stories and messages to get out there. What you must know is that it shouldn’t be that hard. If you’re doing good work, you’ll naturally have good stories to share. Getting...

How To Run A Call Center – 5 Steps

by Cameron Herold | Sep 23, 2021 | 2nd in Command, Business, Coaching, Communication, COO, Customer Service, Good To Great, Mentoring, People, Performance, Productivity, Team Building

Running a call center can seem quite difficult at first, but it’s not! We just overcomplicated it. Running a call center is actually pretty simple if you know how to do it right. If you run your own call center or take calls from clients, these five steps are...

Ten Qualities of Great PR Professionals

by Cameron Herold | Sep 9, 2021 | 2nd in Command, Business, COO, Focus, Mentoring, Performance

What has your PR team done for you lately? Have they gotten you mentioned in shows like Dr. Phil? The Oprah Winfrey Show? CNN? CNBC? Have you been written about in the Wall Street Journal? The New York Times? Or virtually every other major newspaper and business...

The One-on-One Coaching Process All COOs Should Know

by Cameron Herold | Aug 26, 2021 | 2nd in Command, Business, Coaching, Communication, COO, Culture, Good To Great, Mentoring, People, Performance, Productivity, Team Building

Never shy away from a one-on-one meeting or convince yourself that they’re a waste of time. A good COO knows the purpose of one-on-one coaching meetings is to maintain focus on achieving a goal and to provide the necessary levels of direction, development, and...

The Final Steps in Onboarding a New COO

by Cameron Herold | Aug 12, 2021 | 2nd in Command, Business, Coaching, COO, Good To Great, Hiring, Mentoring, People, Performance, Productivity, Team Building

So, you’ve hired and trained a new COO, now what? If you’ve allowed them some time to immerse themselves in the company culture and make waves, then it’s finally time to move onto the final step of the onboarding process – letting go. Letting...