The 3-Year Model COOs Learn First

The 3-Year Model COOs Learn First

This week, COO Alliance members walk into MIT Endicott House for 2.5 days built around one exercise most companies never sit down to do. COO Connect Boston starts Wednesday, and the very first session teaches the same model behind every company that has doubled...
Your Vision Should Recruit For You

Your Vision Should Recruit For You

Most companies post a job description and hope the right person applies. A vivid vision does something a posting never can. It shows candidates exactly what they’d actually join, in enough detail that the right people lean in and the wrong ones opt out before an...
The People Decisions COOs Dread

The People Decisions COOs Dread

Every COO can build a system. The harder part is deciding what to do when it involves someone they genuinely care about. In our July mastermind, COO Alliance members sat with a question most leadership content avoids. What is the hardest people decision you have made...
Know Which Seat Would Break You

Know Which Seat Would Break You

Most COOs treat succession planning as an HR project.  But really it’s an operating discipline, and it belongs to whoever already owns the cadence everything else runs on. That’s you. Most COOs Can’t Name Their Break-the-Business Seats  Every...
Stop Leading Everyone The Same Way

Stop Leading Everyone The Same Way

Most leaders default to one leadership style and apply it to everyone on the team, regardless of the project or the person. That approach ignores something obvious once it’s pointed out. Different people, and even the same person on different projects, need a...