The People Decisions COOs Dread

The People Decisions COOs Dread

Every COO can build a system. The harder part is deciding what to do when it involves someone they genuinely care about. In our July mastermind, COO Alliance members sat with a question most leadership content avoids. What is the hardest people decision you have made...
Know Which Seat Would Break You

Know Which Seat Would Break You

Most COOs treat succession planning as an HR project.  But really it’s an operating discipline, and it belongs to whoever already owns the cadence everything else runs on. That’s you. Most COOs Can’t Name Their Break-the-Business Seats  Every...
Stop Leading Everyone The Same Way

Stop Leading Everyone The Same Way

Most leaders default to one leadership style and apply it to everyone on the team, regardless of the project or the person. That approach ignores something obvious once it’s pointed out. Different people, and even the same person on different projects, need a...
Stop Being The Answer

Stop Being The Answer

Every month inside COO Alliance, members share one lesson that made them a more effective operator. One recent discussion turned up something worth paying attention to.  Every company involved was different, but the most experienced COOs kept describing the same...
Stop Hiring Your Own Strengths

Stop Hiring Your Own Strengths

Most CEOs want a COO who thinks like they do. It’s an understandable instinct. Familiar feels safe. But it’s the wrong one. The best COO isn’t a second version of the CEO, and that pairing rarely works long term.  Two people with the same...