Blog
This “Unorthodox” Meeting With Your Team Every Month Can Get Them to Work As Hard As You Do (In Most Cases, Even More)
I still remember the scene. It was Las Vegas. I was here to meet someone who is a reader of my COO...
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I Dare You to Do This:
Roger was the COO of a multi-national organization based in Vancouver. He is a 45-year-old leader who...
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How Some Companies Hire Fewer People Yet Grow Faster
One of my COO Alliance members asked me this question: “This feels like a chicken and egg situation… Do...
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5 Proven Ways to Motivate Even The Dullest Employees
Keeping your team motivated will solve 99% of the team-related issues you face as a COO. How am I so...
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The Complete New Employee Checklist. (Print This)
In the leadership development programs, I conduct for organizations as a part of their COO training......
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Is Your Call Center Performing These 3 Crucial Activities?
I usually talk about leadership development, COO training, and the COO Alliance here. Yet, today I...
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Are You Making These 3 Deadly Hiring Mistakes That Are Costing Your Company $17,023?
According to Business News Daily a bad hire costs an organization anywhere from $17,000 to $240,000....
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The Reason Why Most To-Do Lists Suck PLUS What to Do About It
There you have it - a bright-colored sticky note. It has a list of things you need to get done....
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This 5-word question can reveal any interview candidate’s real traits…
Mark was an accomplished COO of a reputable organization in New York. He was a typical high anxiety,...
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How to Attract Top Talent Without Competing on Compensation
Attracting Top Tier Talent can be a needle in a haystack situation… Most of them are already in...
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How To Set Expectations With New Employees
The best managers always know to set clear expectations for all of their employees, but especially...
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The Importance Of Time Tracking For Your Business
For any business, big or small, time is your most precious resource. Poor time management can severely...
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How To Communicate Company Culture To New Employees
Developing and communicating company culture is a very important part of attracting and retaining new talent. You’ll want to ensure your company showcases its core cultural values as soon as a new employee starts their work so there is no confusion about expectations.
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10 Ways To Welcome New Employees
You just spent so much time searching for new employees and working through the hiring process, but now...
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Do My Customers and Employees Love Me?
When it comes to really understanding customers and employees, and understanding how much they like a...
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Measurable Metrics for Your PR Team
Commonly, the typical PR person likes to write press releases, post them out to newswires, and say a...
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Tips for COOs – Tip #5: Hiring
Hiring the right people is a vital part of ensuring the success of your company. Knowing how to do so...
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Tips for COOs – #4: The Vivid Vision®
As a COO, it is crucial that you know how your CEO sees the future of the company so that you can map...
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Tips for COOs – #3: Payment Structure
What should you pay your employees? Payment structures can be a hard task to figure out. It can be...
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5 Ways To Increase Employee Retention
How can you increase your employee’s retention? Believe it or not, many of the factors affecting...
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