Blog
This “Unorthodox” Meeting With Your Team Every Month Can Get Them to Work As Hard As You Do (In Most Cases, Even More)
I still remember the scene. It was Las Vegas. I was here to meet someone who is a reader of my COO...
I Dare You to Do This:
Roger was the COO of a multi-national organization based in Vancouver. He is a 45-year-old leader who...
How Some Companies Hire Fewer People Yet Grow Faster
One of my COO Alliance members asked me this question: “This feels like a chicken and egg situation… Do...
5 Proven Ways to Motivate Even The Dullest Employees
Keeping your team motivated will solve 99% of the team-related issues you face as a COO. How am I so...
The Complete New Employee Checklist. (Print This)
In the leadership development programs, I conduct for organizations as a part of their COO training......
Is Your Call Center Performing These 3 Crucial Activities?
I usually talk about leadership development, COO training, and the COO Alliance here. Yet, today I...
Are You Making These 3 Deadly Hiring Mistakes That Are Costing Your Company $17,023?
According to Business News Daily a bad hire costs an organization anywhere from $17,000 to $240,000....
The Reason Why Most To-Do Lists Suck PLUS What to Do About It
There you have it - a bright-colored sticky note. It has a list of things you need to get done....
This 5-word question can reveal any interview candidate’s real traits…
Mark was an accomplished COO of a reputable organization in New York. He was a typical high anxiety,...
How to Attract Top Talent Without Competing on Compensation
Attracting Top Tier Talent can be a needle in a haystack situation… Most of them are already in...
How To Set Expectations With New Employees
The best managers always know to set clear expectations for all of their employees, but especially...
The Importance Of Time Tracking For Your Business
For any business, big or small, time is your most precious resource. Poor time management can severely...
How To Communicate Company Culture To New Employees
Developing and communicating company culture is a very important part of attracting and retaining new talent. You’ll want to ensure your company showcases its core cultural values as soon as a new employee starts their work so there is no confusion about expectations.
10 Ways To Welcome New Employees
You just spent so much time searching for new employees and working through the hiring process, but now...
Do My Customers and Employees Love Me?
When it comes to really understanding customers and employees, and understanding how much they like a...
Measurable Metrics for Your PR Team
Commonly, the typical PR person likes to write press releases, post them out to newswires, and say a...
Tips for COOs – Tip #5: Hiring
Hiring the right people is a vital part of ensuring the success of your company. Knowing how to do so...
Tips for COOs – #4: The Vivid Vision®
As a COO, it is crucial that you know how your CEO sees the future of the company so that you can map...
Tips for COOs – #3: Payment Structure
What should you pay your employees? Payment structures can be a hard task to figure out. It can be...
5 Ways To Increase Employee Retention
How can you increase your employee’s retention? Believe it or not, many of the factors affecting...