Leaders often feel a pull between speed and care. Cameron Herold and Meridith Kuba take it on in their book, Grandma’s Business Secrets, which turns old family sayings into rules for running a company. Their answer is short: do it right, and do it fast....
Cameron Herold, our founder, has a saying: if you don’t have an executive assistant, you are the executive assistant. Calendar management and routine emails belong to someone, and when nobody else owns them, they belong to the leader. Offshore hiring is one way...
At a certain stage, many growing companies find that a bookkeeper is no longer enough, and a full-time CFO feels like too much. COOs see that gap in every operating decision because the numbers stop keeping up. Here is how to tell when a company has reached that...
Most operational content covers problems someone already solved. This month, COO Alliance members named the operational bottleneck slowing them down right now and what they had already tried without success. Bottlenecks Rarely Look Like Bottlenecks One COO described a...
This week, COO Alliance members walk into MIT Endicott House for 2.5 days built around one exercise most companies never sit down to do. COO Connect Boston starts Wednesday, and the very first session teaches the same model behind every company that has doubled...
Most companies post a job description and hope the right person applies. A vivid vision does something a posting never can. It shows candidates exactly what they’d actually join, in enough detail that the right people lean in and the wrong ones opt out before an...