Know Which Seat Would Break You

Know Which Seat Would Break You

Most COOs treat succession planning as an HR project.  But really it’s an operating discipline, and it belongs to whoever already owns the cadence everything else runs on. That’s you. Most COOs Can’t Name Their Break-the-Business Seats  Every...
Stop Leading Everyone The Same Way

Stop Leading Everyone The Same Way

Most leaders default to one leadership style and apply it to everyone on the team, regardless of the project or the person. That approach ignores something obvious once it’s pointed out. Different people, and even the same person on different projects, need a...
The Best COOs Replace Themselves 

The Best COOs Replace Themselves 

Many COOs measure success by how much they accomplish. The best COOs measure success by how much they no longer have to do. As a company grows, your role should evolve with it. If your responsibilities look the same year after year, you are not creating leverage. You...
Why COOs Become Bottlenecks

Why COOs Become Bottlenecks

Many COOs step into the role because they are exceptional problem solvers. That strength often becomes their biggest weakness. As organizations grow, operational leaders are pulled into more decisions, more conflicts, and more challenges. Over time, it becomes...

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