Your Calendar Is Lying to You

Your Calendar Is Lying to You

Most COOs can list their top priorities without pausing to think. Their calendar tells a different story, and that story rarely matches the words. The Gap Between Intention and Time A packed schedule feels productive, so it earns a quiet kind of trust it has not...
Know Which Seat Would Break You

Know Which Seat Would Break You

Most COOs treat succession planning as an HR project.  But really it’s an operating discipline, and it belongs to whoever already owns the cadence everything else runs on. That’s you. Most COOs Can’t Name Their Break-the-Business Seats  Every...
Stop Leading Everyone The Same Way

Stop Leading Everyone The Same Way

Most leaders default to one leadership style and apply it to everyone on the team, regardless of the project or the person. That approach ignores something obvious once it’s pointed out. Different people, and even the same person on different projects, need a...
The Best COOs Replace Themselves 

The Best COOs Replace Themselves 

Many COOs measure success by how much they accomplish. The best COOs measure success by how much they no longer have to do. As a company grows, your role should evolve with it. If your responsibilities look the same year after year, you are not creating leverage. You...