2nd in Command Archives

Tips for COOs – #2: Avoiding Burnout

It’s crucial for anyone, but especially for a business leader like a COO, to make sure you don’t get to a place in your role where you’re suffering from burnout. The fact is, as a COO, you are in such a high-stress environment, working with such a...

Top Strategies to Grow With Less People, Faster

Hiring people can be tough, especially hiring the right people on a small budget. Of course, a growing business needs employees, but often you can’t hire the most senior people you’d like in all the roles you’d like to have them in. The truth is,...

4 Steps to Get Free Public Relations

When it comes to public relations, it can seem difficult to think of what stories and messages to get out there. What you must know is that it shouldn’t be that hard. If you’re doing good work, you’ll naturally have good stories to share. Getting...

How To Run A Call Center – 5 Steps

Running a call center can seem quite difficult at first, but it’s not! We just overcomplicated it. Running a call center is actually pretty simple if you know how to do it right. If you run your own call center or take calls from clients, these five steps are...

How Far Ahead Should COOs Think Towards Their Company’s Future?

It’s likely that at some point in your life you’ve been in a job interview where you’ve been asked the question “Where do you see yourself in five years?” or maybe you’re a COO who has been asked, “What do you see for this...