Next week, a small group of second in command executives will spend two and a half days at MIT’s Endicott House outside Boston. No CEOs in the room. No inbox pulling at their attention. Just the people actually running the operations of their companies, sitting...
Most COOs feel like they’re building the plane while flying it.They’re expected to execute flawlessly, scale systems, and keep culture intact — all while solving problems only another COO would understand. The truth? Even the best Second in Command can’t do it alone....
Most leaders think they’re coaching. But in reality, they’re just checking in. The difference? Coaching transforms people.Check-ins just track progress. If you’re a COO or senior leader, mastering one-on-one coaching might be the single highest ROI skill you can...
Every founder dreams of scaling their business.But at some point, growth outpaces instinct. Deadlines slip, decisions bottleneck, and the CEO spends more time putting out fires than thinking about the future. That’s when the thought hits: “I need a COO.”The question...
Most CEOs can describe their own job in one sentence.Ask them what a COO does — and you’ll get ten different answers. That’s because the COO role isn’t one-size-fits-all. It evolves with the company’s stage, size, and the CEO’s strengths.But in every successful...
