COO Archives - Page 3 of 18

4 Steps to Get Free Public Relations

by Cameron Herold | Sep 30, 2021 | 2nd in Command, Business, Coaching, Communication, COO, Culture, Good To Great, Mentoring, Performance, Productivity

When it comes to public relations, it can seem difficult to think of what stories and messages to get out there. What you must know is that it shouldn’t be that hard. If you’re doing good work, you’ll naturally have good stories to share. Getting...

How To Run A Call Center – 5 Steps

by Cameron Herold | Sep 23, 2021 | 2nd in Command, Business, Coaching, Communication, COO, Customer Service, Good To Great, Mentoring, People, Performance, Productivity, Team Building

Running a call center can seem quite difficult at first, but it’s not! We just overcomplicated it. Running a call center is actually pretty simple if you know how to do it right. If you run your own call center or take calls from clients, these five steps are...

How Far Ahead Should COOs Think Towards Their Company’s Future?

by Cameron Herold | Sep 16, 2021 | Business, Coaching, Culture, Good To Great, Mentoring, People, Productivity

It’s likely that at some point in your life you’ve been in a job interview where you’ve been asked the question “Where do you see yourself in five years?” or maybe you’re a COO who has been asked, “What do you see for this...

Ten Qualities of Great PR Professionals

by Cameron Herold | Sep 9, 2021 | 2nd in Command, Business, COO, Focus, Mentoring, Performance

What has your PR team done for you lately? Have they gotten you mentioned in shows like Dr. Phil? The Oprah Winfrey Show? CNN? CNBC? Have you been written about in the Wall Street Journal? The New York Times? Or virtually every other major newspaper and business...

The One-on-One Coaching Process All COOs Should Know

by Cameron Herold | Aug 26, 2021 | 2nd in Command, Business, Coaching, Communication, COO, Culture, Good To Great, Mentoring, People, Performance, Productivity, Team Building

Never shy away from a one-on-one meeting or convince yourself that they’re a waste of time. A good COO knows the purpose of one-on-one coaching meetings is to maintain focus on achieving a goal and to provide the necessary levels of direction, development, and...