COO Archives

Hire for Attitude, Train for Skill

Are you a COO? Guess what? The old adage of, ‘hire for attitude, train for skill’ doesn’t work anymore. As COO, we still sometimes fail to understand that a good attitude can’t overcome a lack of skills, and when you’re growing at 100% revenue...

My Favorite Business Books for Entrepreneurs

What books should I be reading? This is something I am asked time and time again by entrepreneurs (and people I am coaching). As a business coach/mentor, I always get asked by entrepreneurs around the world what my favorite business books are. I might as well put them...

Mind Blowing Door Openers

Ten years ago, I was speaking at the 20th anniversary of Entrepreneurs Organization (EO) in Las Vegas. I had just spoken at length about COO training and how critical and pivotal it was for a Chief Operations Officer to helm operations of a business. It’s not...

Which Chief Operations Officer Should Be On Your Bus?

Which Chief Operations Officer should be on your bus? In Jim Collins’ book Good to Great, he describes the process of hiring as getting the right people “on the bus,” the wrong people “off the bus,” and “everybody in the right...

Recruiting Lessons I Learned From Duck Hunting

Everything I Know about Recruiting I Learned from Duck Hunting My grandfather Cam Shortts was a great businessman, but he was an even better hunter (with superb recruiting skills). He owned a successful hunting and fishing lodge in northern Ontario, an amazing place...