Productivity Archives

5 Proven Ways to Motivate Even The Dullest Employees

Keeping your team motivated will solve 99% of the team-related issues you face as a COO. How am I so sure? Almost all of our COO Alliance members have made their life easier by energizing their team. You don’t need fancy leadership development programs or a YPO...

Is Your Call Center Performing These 3 Crucial Activities?

I usually talk about leadership development, COO training, and the COO Alliance here. Yet, today I thought about talking about something not a lot of people are talking about. Your call center. It is the most chaotic part of a business. Employees don’t like...

The Reason Why Most To-Do Lists Suck PLUS What to Do About It

There you have it – a bright-colored sticky note. It has a list of things you need to get done. However, there is 1 problem. You only keep adding. The list is not getting smaller. Which means you are not getting anything done. This sucks out the last drop of...

Do My Customers and Employees Love Me?

When it comes to really understanding customers and employees, and understanding how much they like a company, most people are just guessing. They don’t have any real data and if they do, it’s often misleading. That’s why there is only one surefire...

Tips for COOs – #2: Avoiding Burnout

It’s crucial for anyone, but especially for a business leader like a COO, to make sure you don’t get to a place in your role where you’re suffering from burnout. The fact is, as a COO, you are in such a high-stress environment, working with such a...