by Cameron Herold | Feb 3, 2022 | Business, Culture, Hiring, Mentoring, People, Performance
The best managers always know to set clear expectations for all of their employees, but especially their new ones. When employees have concrete guidelines about what is needed from them, they are far more motivated and equipped to do good work than if those guidelines...
by Cameron Herold | Jan 6, 2022 | 2nd in Command, Business, Coaching, Communication, COO, Culture, Customer Service, Good To Great, Mentoring, People, Performance, Productivity, Team Building
When it comes to really understanding customers and employees, and understanding how much they like a company, most people are just guessing. They don’t have any real data and if they do, it’s often misleading. That’s why there is only one surefire...
by Cameron Herold | Dec 2, 2021 | 2nd in Command, Business, Coaching, COO, Culture, Good To Great, Mentoring
As a COO, it is crucial that you know how your CEO sees the future of the company so that you can map out how to get your company to grow. You need to be clear about your CEO’s vision for the company in order to do your job. The solution to that is a thing...
by Cameron Herold | Nov 18, 2021 | 2nd in Command, Business, Coaching, Communication, COO, Culture, Good To Great, Mentoring, People, Performance, Team Building
What should you pay your employees? Payment structures can be a hard task to figure out. It can be difficult to decide what to pay your employees. Often, your employees expect a certain kind of pay based on their titles, but sometimes employees are given titles that...
by Cameron Herold | Nov 18, 2021 | Culture, Hiring, Mentoring, People, Performance
How can you increase your employee’s retention? Believe it or not, many of the factors affecting employee retention have little to do with salary. Making your employees feel valued, supported, and motivated will ensure that they will want to stay with you and...
by Cameron Herold | Nov 11, 2021 | 2nd in Command, Business, Coaching, COO, Culture, Focus, Good To Great, Mentoring, People, Performance, Productivity
It’s crucial for anyone, but especially for a business leader like a COO, to make sure you don’t get to a place in your role where you’re suffering from burnout. The fact is, as a COO, you are in such a high-stress environment, working with such a...