Tips for COOs – #1 The Skip Level Meeting

Jan 17, 2018 | 0 comments

A skip-level meeting is when a COO skips over one of their direct reports, like a VP of marketing, to meet with their marketing team. The reason for the skip level meeting is to gain insights from that team and be able to talk to them without the leader present.

It is critical that when you do a skip level meeting to remember to not completely engage with the employees.

Example: The COO would skip over the VP of Marketing and meet with all  of the people on the Marketing Team, and would just ask for ideas, and ask questions.

Example – What do you think about ____?

And then the team would give answers, and as the COO you would simply say “that’s interesting” or “thank you.”

It’s really about engaging with employees, not getting into a direct discussion. During this meeting, some great insights can be shared, and great ideas can be learned – but it is essential to remember that the goal is not to directly interact with the team, because no decisions will be made in the meeting.

The Skip Level Meeting is about learning only. You are simply there to ask open-ended questions, listen, gain insights, and share ideas.

For more tips from Cameron be sure to check back next week.

You can also watch this video on our YouTube channel.

Don’t forget; you can learn so much more from Cameron and the other amazing COO Alliance members. Click here to apply to join our tribe today!

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Written By Cameron Herold

Written By Cameron Herold

Cameron Herold is known around the world as THE CEO WHISPERER. He is the mastermind behind hundreds of companies’ exponential growth. Cameron’s built a dynamic consultancy: his current clients include a “Big 4” wireless carrier and a monarchy. What do his clients say they like most about him? He isn’t a theory guy—they like that Cameron speaks only from experience. He earned his reputation as the CEO Whisperer by guiding his clients to double their profit and double their revenue in just three years or less. Cameron is a top-rated international speaker and has been paid to speak in 26 countries. He is also the top-rated lecturer at EO/MIT’s Entrepreneurial Masters Program and a powerful and effective speaker at Chief Executive Officer and Chief Operating Officer leadership events around the world.