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Tips for COOs – #1 The Skip Level Meeting

Tips for COOs – #1 The Skip Level Meeting

by Cameron Herold | Jan 17, 2018 | 2nd in Command, Business, Coaching, COO, Good To Great, Mentoring, People, Performance, Productivity, Team Building

A skip-level meeting is when a COO skips over one of their direct reports, like a VP of marketing, to meet with their marketing team. The reason for the skip level meeting is to gain insights from that team and be able to talk to them without the leader present. It is...
Interviews Should Be Intense

Interviews Should Be Intense

by Cameron Herold | Jan 12, 2018 | 2nd in Command, Business, Coaching, COO, Culture, Hiring, Interviewing, Mentoring, People, Performance, Team Building

What questions do you ask in interviews? “What’s your biggest fault?” “Tell me about a time you disagreed with a supervisor.” Please. With all due respect to the highly trained HR insiders out there, I think traditional, wishy-washy...
Profit Sharing Works!

Profit Sharing Works!

by Cameron Herold | Jan 5, 2018 | 2nd in Command, Business, Coaching, COO, Culture, Good To Great, Mentoring, People, Performance, Team Building

If you’re running a wildly successful and profitable business, don’t hide it. I talked to a business owner from Las Vegas once, and he was nervous to let his employees know how much money he was making. He said, “Oh no, I wouldn’t want them to...
Build Your Company Like a Jigsaw Puzzle

Build Your Company Like a Jigsaw Puzzle

by Cameron Herold | Jan 1, 2018 | Business, Coaching, Culture, Good To Great, Performance, Productivity, Team Building

Build Your Company Like a Jigsaw Puzzle Consider doing this for your next quarterly or annual strategic planning meeting. Leave the session with ONLY 10 core projects to focus on for the quarter (smaller ones) or year (larger ones). Either way – limit them to...
Do you KAMP? Your Revenue Growth Depends On It

Do you KAMP? Your Revenue Growth Depends On It

by Cameron Herold | Dec 29, 2017 | Business, Coaching, Communication, Culture, Good To Great, Mentoring, People, Performance, Productivity, Team Building

In the early days building 1-800-GOT-JUNK?, we had a franchisee that was struggling. They just weren’t getting enough work to cover their costs. We knew that it was more about aligning their entire team and making a focused effort than it was about their...
Planning a Corporate Retreat – Part 2

Planning a Corporate Retreat – Part 2

by Cameron Herold | Dec 20, 2017 | 2nd in Command, Business, Coaching, Communication, COO, Culture, Focus, Good To Great, Mentoring, People, Performance, Productivity, Team Building

Corporate retreats are often intended for purposes of general relaxation, team-building, and brainstorming of new ideas. Members can relax, share experiences encountered throughout the work period, usually a year, in a relaxed and tension-free atmosphere. These are...
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