by Cameron Herold | Feb 5, 2018 | 2nd in Command, Business, Coaching, Good To Great, Hiring, Interviewing, Mentoring, People, Performance, Team Building
If you’re contemplating the use of a search firm, chances are you are looking for top leaders to join your team. There are thousands of search firms to choose from and making the right choice depends on the criteria you use in your selection process. Here are a... 
by Cameron Herold | Jan 17, 2018 | 2nd in Command, Business, Coaching, COO, Good To Great, Mentoring, People, Performance, Productivity, Team Building
A skip-level meeting is when a COO skips over one of their direct reports, like a VP of marketing, to meet with their marketing team. The reason for the skip level meeting is to gain insights from that team and be able to talk to them without the leader present. It is... 
by Cameron Herold | Jan 12, 2018 | 2nd in Command, Business, Coaching, COO, Culture, Hiring, Interviewing, Mentoring, People, Performance, Team Building
What questions do you ask in interviews? “What’s your biggest fault?” “Tell me about a time you disagreed with a supervisor.” Please. With all due respect to the highly trained HR insiders out there, I think traditional, wishy-washy... 
by Cameron Herold | Jan 5, 2018 | 2nd in Command, Business, Coaching, COO, Culture, Good To Great, Mentoring, People, Performance, Team Building
If you’re running a wildly successful and profitable business, don’t hide it. I talked to a business owner from Las Vegas once, and he was nervous to let his employees know how much money he was making. He said, “Oh no, I wouldn’t want them to... 
by Cameron Herold | Jan 1, 2018 | Business, Coaching, Culture, Good To Great, Performance, Productivity, Team Building
Build Your Company Like a Jigsaw Puzzle Consider doing this for your next quarterly or annual strategic planning meeting. Leave the session with ONLY 10 core projects to focus on for the quarter (smaller ones) or year (larger ones). Either way – limit them to... 
by Cameron Herold | Dec 29, 2017 | Business, Coaching, Communication, Culture, Good To Great, Mentoring, People, Performance, Productivity, Team Building
In the early days building 1-800-GOT-JUNK?, we had a franchisee that was struggling. They just weren’t getting enough work to cover their costs. We knew that it was more about aligning their entire team and making a focused effort than it was about their...
