COO Coaching Archives

Fire Some of Your Customers

Why would you fire your customers? Eighty percent of your results come from twenty percent of your clients or customers – as a business coach, I always advise CEO’s to at least fire the bottom twenty percent because they’re sucking up eighty percent...

Planning a Corporate Retreat – Part 2

Corporate retreats are often intended for purposes of general relaxation, team-building, and brainstorming of new ideas. Members can relax, share experiences encountered throughout the work period, usually a year, in a relaxed and tension-free atmosphere. These are...

Planning a Corporate Retreat – Part 1

The quality of relationships between the employer and employees, and among the employees themselves, has a lot of impact on employee morale and how well they deliver. Companies thrive on teamwork and innovativeness. And both are impacted by the value of relationships...

My Favorite Business Books for Entrepreneurs

What books should I be reading? This is something I am asked time and time again by entrepreneurs (and people I am coaching). As a business coach/mentor, I always get asked by entrepreneurs around the world what my favorite business books are. I might as well put them...

Mind Blowing Door Openers

Ten years ago, I was speaking at the 20th anniversary of Entrepreneurs Organization (EO) in Las Vegas. I had just spoken at length about COO training and how critical and pivotal it was for a Chief Operations Officer to helm operations of a business. It’s not...