by Cameron Herold | Oct 29, 2020 | 2nd in Command, Business, Coaching, Communication, COO, People, Performance, Productivity
As a COO, you’re a leader. At times that can make you feel like you should know everything and that makes you feel hesitant to ask questions. You need to escape from that stigma. It’s important for everyone to ask questions and here’s why. The Best... 
by Cameron Herold | Oct 22, 2020 | 2nd in Command, Business, Coaching, Communication, COO, Mentoring, People, Performance, Productivity
Conflict, by nature, involves emotions. The hardest part of dealing with conflict for a COO is untangling the emotions from the actual issue at hand. Often the way people feel about the problem is more important than the problem itself. Emotions can make much bigger... 
by Cameron Herold | Oct 15, 2020 | 2nd in Command, Coaching, COO, Good To Great, Mentoring, People, Performance, Productivity
Everyone focuses on CEOs, who’s helping COOs? As a COO you’re a true partner to your CEO. That puts you in a different and, sometimes, unusual place than any other C-level executive at your company. Being a vital partner to your CEO means you have to be at... 
by Cameron Herold | Sep 17, 2020 | 2nd in Command, Business, Communication, COO, Culture, Emotional Roller Coaster, Mentoring, People, Performance, Productivity
No matter if you’re the COO of a small business or a huge one, it’s going to feel like a rollercoaster. Even if your business seems steady, there are always going to be ups and downs, either with the company or with getting your work done. Not to worry,... 
by Cameron Herold | Apr 23, 2018 | 2nd in Command, Business, Coaching, COO, Culture, Good To Great, Hiring, Interviewing, People, Performance, Team Building
Several years ago, I was mentoring Jason Lew, one of my clients who lived in Boston and was growing chain of bilingual preschools called Pine Village Preschool. He needed to hire twelve new teachers by the end of August. In our discussion I asked these questions about...
