Onboarding A New COO: Part 1 – Resist Letting Them Do Their Job

Onboarding A New COO: Part 1 – Resist Letting Them Do Their Job

We all know that recruiting and hiring the perfect COO for your company is not an easy task. It takes a lot of hard work, research, planning, and time. But once all of that is done, and you’ve hired the perfect person – then what? One of the things that I...
Tips for COOs – #1 The Skip Level Meeting

Tips for COOs – #1 The Skip Level Meeting

A skip-level meeting is when a COO skips over one of their direct reports, like a VP of marketing, to meet with their marketing team. The reason for the skip level meeting is to gain insights from that team and be able to talk to them without the leader present. It is...
It’s My Future (And I’ll Dream Big If I Want To)

It’s My Future (And I’ll Dream Big If I Want To)

What do you see in your future? I’ve looked into my future, and I like what I see. No, I didn’t go see an old gypsy woman or sift through any tea leaves. I just chilled out in my hammock, closed my eyes and visualized where I was going to be professionally...
Build Your Company Like a Jigsaw Puzzle

Build Your Company Like a Jigsaw Puzzle

Build Your Company Like a Jigsaw Puzzle Consider doing this for your next quarterly or annual strategic planning meeting. Leave the session with ONLY 10 core projects to focus on for the quarter (smaller ones) or year (larger ones). Either way – limit them to...
Do you KAMP? Your Revenue Growth Depends On It

Do you KAMP? Your Revenue Growth Depends On It

In the early days building 1-800-GOT-JUNK?, we had a franchisee that was struggling. They just weren’t getting enough work to cover their costs. We knew that it was more about aligning their entire team and making a focused effort than it was about their...

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