by Cameron Herold | Jan 17, 2018 | 2nd in Command, Business, Coaching, COO, Good To Great, Mentoring, People, Performance, Productivity, Team Building
A skip-level meeting is when a COO skips over one of their direct reports, like a VP of marketing, to meet with their marketing team. The reason for the skip level meeting is to gain insights from that team and be able to talk to them without the leader present. It is... 
by Cameron Herold | Jan 10, 2018 | Business, Coaching, Communication, Culture, Good To Great, Mentoring, People, Performance
The smartest CEOs are vulnerable, open to hearing what they don’t know and are always trying to learn. They show up asking more questions than anyone else. They are OK with feeling stupid because they know by learning, they’ll come out ahead. This thought... 
by Cameron Herold | Jan 5, 2018 | 2nd in Command, Business, Coaching, COO, Culture, Good To Great, Mentoring, People, Performance, Team Building
If you’re running a wildly successful and profitable business, don’t hide it. I talked to a business owner from Las Vegas once, and he was nervous to let his employees know how much money he was making. He said, “Oh no, I wouldn’t want them to... 
by Cameron Herold | Jan 3, 2018 | 2nd in Command, Business, Coaching, Communication, COO, Culture, Focus, Good To Great, Mentoring, Performance, Productivity
What do you see in your future? I’ve looked into my future, and I like what I see. No, I didn’t go see an old gypsy woman or sift through any tea leaves. I just chilled out in my hammock, closed my eyes and visualized where I was going to be professionally... 
by Cameron Herold | Jan 1, 2018 | Business, Coaching, Culture, Good To Great, Performance, Productivity, Team Building
Build Your Company Like a Jigsaw Puzzle Consider doing this for your next quarterly or annual strategic planning meeting. Leave the session with ONLY 10 core projects to focus on for the quarter (smaller ones) or year (larger ones). Either way – limit them to... 
by Cameron Herold | Dec 29, 2017 | Business, Coaching, Communication, Culture, Good To Great, Mentoring, People, Performance, Productivity, Team Building
In the early days building 1-800-GOT-JUNK?, we had a franchisee that was struggling. They just weren’t getting enough work to cover their costs. We knew that it was more about aligning their entire team and making a focused effort than it was about their...
