by Cameron Herold | Sep 30, 2021 | 2nd in Command, Business, Coaching, Communication, COO, Culture, Good To Great, Mentoring, Performance, Productivity
When it comes to public relations, it can seem difficult to think of what stories and messages to get out there. What you must know is that it shouldn’t be that hard. If you’re doing good work, you’ll naturally have good stories to share. Getting... 
by Cameron Herold | Sep 23, 2021 | 2nd in Command, Business, Coaching, Communication, COO, Customer Service, Good To Great, Mentoring, People, Performance, Productivity, Team Building
Running a call center can seem quite difficult at first, but it’s not! We just overcomplicated it. Running a call center is actually pretty simple if you know how to do it right. If you run your own call center or take calls from clients, these five steps are... 
by Cameron Herold | Sep 9, 2021 | 2nd in Command, Business, COO, Focus, Mentoring, Performance
What has your PR team done for you lately? Have they gotten you mentioned in shows like Dr. Phil? The Oprah Winfrey Show? CNN? CNBC? Have you been written about in the Wall Street Journal? The New York Times? Or virtually every other major newspaper and business... 
by Cameron Herold | Aug 26, 2021 | 2nd in Command, Business, Coaching, Communication, COO, Culture, Good To Great, Mentoring, People, Performance, Productivity, Team Building
Never shy away from a one-on-one meeting or convince yourself that they’re a waste of time. A good COO knows the purpose of one-on-one coaching meetings is to maintain focus on achieving a goal and to provide the necessary levels of direction, development, and... 
by Cameron Herold | Aug 12, 2021 | 2nd in Command, Business, Coaching, COO, Good To Great, Hiring, Mentoring, People, Performance, Productivity, Team Building
So, you’ve hired and trained a new COO, now what? If you’ve allowed them some time to immerse themselves in the company culture and make waves, then it’s finally time to move onto the final step of the onboarding process – letting go. Letting... 
by Cameron Herold | Aug 5, 2021 | 2nd in Command, Business, Coaching, COO, Culture, Good To Great, Hiring, Mentoring, People, Performance, Productivity
In a previous blog, it was discussed that the key to onboarding a new COO is to immerse them in the company for the first two weeks, making them do all the different jobs in the company before they do their own. The question is, once they’re done that,... Page 7 of 20« First«...56789...20...»Last » 
