Our guest today is COO Alliance Member Brian Gaouette, Vice President of Operations at V Shred.
Brian began his career as a financial analyst with a Fortune 100 financial firm doing accounting and reporting for investment portfolios. Brian eventually partnered with a group of people to form a digital marketing agency, where he got to see the inner workings of many different businesses at once, which was a great learning experience. Together, they created one of the largest networking and young professionals organizations in the greater LA area. Within a year, they had over 50,000 members, sponsorships with Google and Microsoft, and were hosting sold-out events at top LA venues.
Brian joined V Shred in January of 2018 and was the 2nd employee. A few years later he became the VP of Operations overseeing Finance, HR, CX, Supply Chain, B.i., Legal & Compliance, and more. V Shred has over 100 full-time employees, along with a large team of personal trainers from across the country, a phone support and sales team down in Texas, and an offshore team in the Philippines.
Outside of work, Brian loves to be active outdoors, cooking and practicing holistic healthy habits. This year, Brian was blessed with a bunch of new family members. He became an uncle and unexpectedly discovered a half-brother via 23andme which has been the most incredible blessing for him and his family.
In This Conversation We Discuss:
- What systems or ideologies that Brian previously used which he is now implementing with V Shred
- How Brian created excitement for V Shred in the early stages of the buildout
- What systems are in place to ensure a stable customer service as the company grows
- What Brian had to learn and adapt in his role
- Brian transitioning from COO to Chief of Staff and what that will look like
Connect with Brian Gaouette: LinkedIn
V Shred – https://vshred.com
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