Ep. 358 – COO, Boldr, Mari Parker

In today’s episode of the Second in Command podcast, Cameron is joined by Mari Parker, the COO of Boldr, a global outsourcing powerhouse. Mari shares her unique journey from South Africa to becoming a pivotal figure in the global talent arena, offering a fresh perspective on leadership that intertwines her parenting experiences with fostering a dynamic company culture. Highlighting Boldr’s agility and custom solutions, Mari discusses the advantages of outsourcing with Boldr over traditional hiring practices, emphasizing the company’s ability to unlock business potential while contributing positively to global economies.

Cameron and Mari explore the practicalities and ethics of outsourcing, revealing how Boldr manages complexities and compliance to ensure a seamless integration of global talent into businesses. Mari elaborates on the strategic benefits of choosing Boldr for building a global team, emphasizing their commitment to employee welfare and community development as a B Corp. The conversation not only sheds light on the inner workings of successful outsourcing partnerships, but also Boldr’s mission-driven approach to business.

Rounding off the conversation, Mari opens up about her personal growth and leadership evolution alongside her husband, and Boldr’s CEO, David. Their journey underscores the importance of conscious leadership and maintaining a healthy work-life balance, especially when running a business with your spouse. Mari’s story is a testament to the power of resilience, adaptability, and the profound impact of embracing a global mindset in today’s interconnected world.



In This Episode You’ll Learn:

  • The differences in flexibility and agility between large and smaller BPOs, and how Boldr customizes its services to meet the unique needs of its clients. (0:00)
  • Mari’s inspiring journey from South Africa to becoming a global business leader and how Boldr leverages global talent to foster a diverse and innovative company culture. (2:02)
  • Why outsourcing with Boldr is a savvy move for companies looking to enhance their hiring strategies. (0:52)
  • Boldr’s approach to building global teams in markets such as the Philippines, South Africa, Mexico, and Canada, and the impact on local economies and job creation. (3:11)
  • The importance of cultural sensitivity when managing and integrating teams from different countries. (8:54)
  • How Boldr, as a B Corp, prioritizes ethical practices, sustainability, and community investment alongside business growth. (9:25)
  • Mari’s personal growth journey, moving through different countries, and how these experiences have shaped her leadership style and the company culture at Boldr. (36:28)
  • How Mari and her husband, also her business partner, maintain a healthy work-life balance while managing a fast-growing global business. (31:15)



Connect with Mari: Website | LinkedIn

Connect with Cameron: Website | LinkedIn

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