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Our guest today is COO Alliance Member and COO of NVB Playgrounds, Inc. Lacey Jarvis.
Lacey started at NVB Playgrounds Inc. as a CSR in 2016, and quickly was given the additional role of the Install Coordinator. As the busy season progressed and ended, she moved away from Install Coordinator to help out with Accounting and continuing as a CSR.
Lacey eventually took over Accounting and grew the department to a 5-person team. She promoted her team lead to the Accounting Manager position when she became Head of Operations in January 2022. Lacey pitched the COO position and job duties to her CEO in March of 2022, and was given the COO role.
Lacey started school with the idea of getting an Accounting Degree, quickly found out that that was not the route for her. She decided to play it safe and get an Associate’s Degree in Business. She believes in getting knowledge from her everyday work experience rather than the degree.
In This Conversation We Discuss:
- What companies can do to keep Gen Z workers engaged in their job
- How to adapt to rapid growth within the company
- How Lacey as a COO and young mother with a child finds her life/work balance
- Experiences navigating a working relationship with China
- How Lacey and her CEO defined their roles and stayed in their lanes
NVB Playground, Inc. – https://playgroundequipment.com
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