Our guest today is a COO Alliance member and Title Alliance’s Chief Strategy Officer, Lindsay Smith.
Lindsay’s emphasis is on overall growth, communication, and strategic development from both a corporate and joint venture perspective. As one of the culture drivers in the organization, Lindsay is integral in creating recruitment and retention strategies providing an environment that recognizes the team members as both employees and as humans with families outside of the office.
On the growth side, Lindsay works closely with partners during the sales cycle to assure cultural alignment and the proper expectations are set and executed upon. Since 2016, Title Alliance’s Western Division has increased by over 700% in profits due to Lindsay’s leadership.
She is an inspirational leader that inspires and focuses on goal setting, personal growth opportunities and has a strong attention to detail with standards of excellence present in all events, meetings, and client gatherings.
Lindsay is the mother to three children, an Alumnae Member of the Gamma Phi Beta Sorority, a member of the COO Alliance, a Founding Member of the GoBundance Women’s Tribe and an XChange Certified Facilitator.
In This Conversation We Discuss:
- What Lindsay was looking for in terms of leadership growth
- How Lindsay and her CEO adapted their communication styles for each other
- The process Lindsay went through to reset their core values
- How to identify and change an employee from the wrong role to the right role
- How Title Alliance evolved as the company scaled
Connect with Lindsay Smith: LinkedIn
Title Alliance – https://titlealliance.com
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