In the early days building 1-800-GOT-JUNK?, we had a franchisee that was struggling. They just weren’t getting enough work to cover their costs. We knew that it was more about aligning their entire team and making a focused effort than it was about their...
Vision statements and mission statements are useless. They don’t work. They have never worked. They will never work. Why? Because this is how they are made… You get a bunch of smart people in the room. You put a bunch of your favorite words up on...
Why would you fire your customers? Eighty percent of your results come from twenty percent of your clients or customers – as a business coach, I always advise CEO’s to at least fire the bottom twenty percent because they’re sucking up eighty percent...
Corporate retreats are often intended for purposes of general relaxation, team-building, and brainstorming of new ideas. Members can relax, share experiences encountered throughout the work period, usually a year, in a relaxed and tension-free atmosphere. These are...
The quality of relationships between the employer and employees, and among the employees themselves, has a lot of impact on employee morale and how well they deliver. Companies thrive on teamwork and innovativeness. And both are impacted by the value of relationships...