Blog Content for COOs & Leaders
From Four Employees to 3,000: Shopify’s Rapid Growth Has Meant Constant Change for Its COO
Harley Finkelstein knew he wanted to be an entrepreneur when he was in college, trying to figure out...
1-800-GOT-JUNK? COO Reveals Company Playbook For Developing Rock-Solid Teams
Imagine commuting across the country on a weekly basis and actually missing it when you don’t have to...
How Strong Leaders Encourage Healthy Team Dynamics
Strong leaders encourage healthy group dynamics. They stay ahead of issues and make sure everyone on...
How to Invest In Your Employees
Investing in your employees is one of the best ways to build a loyal, competent, and supportive company...
What Is Net Promoter Score (NPS) & How To Calculate It
“Most businesses track their online reviews religiously yet they have no metric to assess an even...
Motivate Your Team With These 5 Tips
Being able to engage and motivate your team is one of the most valuable skills you can have as a...
The Importance Of Setting Professional Boundaries
Setting professional boundaries at work is important. Personal boundaries too. When you and your team...
How To Reinforce Core Company Values
Reinforcing core company values is about leading by example and rewarding good behavior. Integrity is...
How To Build Trust & Better Communication With Your Team?
Your employees are often at the frontlines when something goes wrong. Therefore, it’s important to...
How To Turn Employees Into Proud Promoters
“You may not have a huge marketing budget or a Madison Avenue advertising agency to support your...
How To Make Sure Employees Understand Your Why
In his now-classic book, Start With Why: How Great Leaders Inspire Everyone to Take Action, author...
What Work Culture Is Really About: It’s NOT Free Stuff!
Building a strong work culture for your employees is not about giving them free stuff. It's about...
Why Work/Life Balance Is So Important
There is an ever evolving definition of work-life balance. Previous generations believed it to be a mix...
How To Get Employees Enthusiastic About Your Vision
Sometimes, even if you have a vivid vision, it can be difficult to connect the everyday work of...
Why Vulnerability Is An Important Part Of Leadership
Vulnerability has an important place in good business practices. It creates an environment where...
3 Reasons Why It’s Important To Manage Client Expectations
In business, it’s wise to communicate, in a realistic way, what you and your team can do. This way,...
Why Mistakes Are Essential To Business Growth
In business, mistakes tell us a lot about our company and ourselves. They can steer your project in the...
Why Project Overviews Are So Important
Good managers know what their teams need in order to be successful. They understand their project...
Why You Should Plan Your Schedule One Year At A Time
Proper planning is an essential part of making sure your business goals are on track. Businesses often...
How To Pivot When Things Aren’t Working
Sometimes things aren't going according to plan and you need to make a change. But change does not have...