Blog Content for COOs & Leaders
The COO’s Network: Reporting Structure and Relationships Within a Company
The Chief Operating Officer (COO) plays a central role in a company's...
COO vs. Other Leadership Roles: General Manager, Director, VP of Operations
The role of a Chief Operating Officer (COO) is often compared to other...
The Career Path to Becoming a Chief Operating Officer (COO)
Becoming a Chief Operating Officer (COO) is a significant achievement that...
Comparing the Roles: CEO, COO, CFO, and Other Executive Positions
In the corporate world, various executive positions play critical roles in a...
Understanding the Role of a Chief Operating Officer (COO)
A Chief Operating Officer (COO) is one of the highest-ranking executive roles...
This “Unorthodox” Meeting With Your Team Every Month Can Get Them to Work As Hard As You Do (In Most Cases, Even More)
I still remember the scene. It was Las Vegas. I was here to meet someone who...
I Dare You to Do This:
Roger was the COO of a multi-national organization based in Vancouver. He is a...
How Some Companies Hire Fewer People Yet Grow Faster
One of my COO Alliance members asked me this question: "This feels like a...
5 Proven Ways to Motivate Even The Dullest Employees
Keeping your team motivated will solve 99% of the team-related issues you face...
The Complete New Employee Checklist. (Print This)
In the leadership development programs, I conduct for organizations as a part...
Is Your Call Center Performing These 3 Crucial Activities?
I usually talk about leadership development, COO training, and the COO...
Are You Making These 3 Deadly Hiring Mistakes That Are Costing Your Company $17,023?
According to Business News Daily a bad hire costs an organization anywhere...
The Reason Why Most To-Do Lists Suck PLUS What to Do About It
There you have it - a bright-colored sticky note. It has a list of things you...
This 5-word question can reveal any interview candidate’s real traits…
Mark was an accomplished COO of a reputable organization in New York. He was a...
How to Attract Top Talent Without Competing on Compensation
Attracting Top Tier Talent can be a needle in a haystack situation... Most of...
How To Set Expectations With New Employees
The best managers always know to set clear expectations for all of their...
The Importance Of Time Tracking For Your Business
For any business, big or small, time is your most precious resource. Poor time...
How To Communicate Company Culture To New Employees
Developing and communicating company culture is a very important part of attracting and retaining new talent. You’ll want to ensure your company showcases its core cultural values as soon as a new employee starts their work so there is no confusion about expectations.
10 Ways To Welcome New Employees
You just spent so much time searching for new employees and working through...
Do My Customers and Employees Love Me?
When it comes to really understanding customers and employees, and...