One-on-One Coaching: The Most Underrated Skill Every COO Needs

One-on-One Coaching: The Most Underrated Skill Every COO Needs

Most leaders think they’re coaching. But in reality, they’re just checking in. The difference? Coaching transforms people.Check-ins just track progress. If you’re a COO or senior leader, mastering one-on-one coaching might be the single highest ROI skill you can...
COO Responsibilities: What a Chief Operating Officer Does Day to Day

COO Responsibilities: What a Chief Operating Officer Does Day to Day

Most CEOs can describe their own job in one sentence.Ask them what a COO does — and you’ll get ten different answers. That’s because the COO role isn’t one-size-fits-all. It evolves with the company’s stage, size, and the CEO’s strengths.But in every successful...
Do My Customers and Employees Love Me?

Do My Customers and Employees Love Me?

When it comes to really understanding customers and employees, and understanding how much they like a company, most people are just guessing. They don’t have any real data and if they do, it’s often misleading. That’s why there is only one surefire...
Measurable Metrics for Your PR Team

Measurable Metrics for Your PR Team

Commonly, the typical PR person likes to write press releases, post them out to newswires, and say a little prayer that your company’s stories will be lucky enough to get in the media. It’s not surprising that’s the preferred method of many PR teams....
Tips for COOs – Tip #5: Hiring

Tips for COOs – Tip #5: Hiring

Hiring the right people is a vital part of ensuring the success of your company. Knowing how to do so is one of the most important things you can do as a leader and COO for you and your company. In order to ensure that you are hiring the right executive team, the team...

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