The smartest CEOs are vulnerable, open to hearing what they don’t know and are always trying to learn. They show up asking more questions than anyone else. They are OK with feeling stupid because they know by learning, they’ll come out ahead. This thought...
If you’re running a wildly successful and profitable business, don’t hide it. I talked to a business owner from Las Vegas once, and he was nervous to let his employees know how much money he was making. He said, “Oh no, I wouldn’t want them to...
In the early days building 1-800-GOT-JUNK?, we had a franchisee that was struggling. They just weren’t getting enough work to cover their costs. We knew that it was more about aligning their entire team and making a focused effort than it was about their...
Vision statements and mission statements are useless. They don’t work. They have never worked. They will never work. Why? Because this is how they are made… You get a bunch of smart people in the room. You put a bunch of your favorite words up on...
Help save CEOs from themselves! Most entrepreneurs suffer from what I call A.D.O.S., and it stands for: Attention Deficit, Oh Squirrel! The reality is, entrepreneurs and CEOs are often “Quick Starters” (a term from the KOLBE A profile I have all the CEOs I...