Business Archives - Page 6 of 27

How To Run A Call Center – 5 Steps

Running a call center can seem quite difficult at first, but it’s not! We just overcomplicated it. Running a call center is actually pretty simple if you know how to do it right. If you run your own call center or take calls from clients, these five steps are...

How Far Ahead Should COOs Think Towards Their Company’s Future?

It’s likely that at some point in your life you’ve been in a job interview where you’ve been asked the question “Where do you see yourself in five years?” or maybe you’re a COO who has been asked, “What do you see for this...

Ten Qualities of Great PR Professionals

What has your PR team done for you lately? Have they gotten you mentioned in shows like Dr. Phil? The Oprah Winfrey Show? CNN? CNBC? Have you been written about in the Wall Street Journal? The New York Times? Or virtually every other major newspaper and business...

The One-on-One Coaching Process All COOs Should Know

Never shy away from a one-on-one meeting or convince yourself that they’re a waste of time. A good COO knows the purpose of one-on-one coaching meetings is to maintain focus on achieving a goal and to provide the necessary levels of direction, development, and...

Why All COOs Need to Foster a Fun Work Environment to Increase Productivity

Regardless of what your company does, the office is where serious work gets done. As a COO, you work hard, and your work matters, but just because it’s serious work does that mean that the environment that you and everyone else work in has to be serious, too?...