Gadi Shamia, the COO at Talkdesk, is our guest today.
Talkdesk is the fastest-growing SaaS cloud contact center solution in the world with customers including IBM, Dropbox, Shopify, Discovery, Peet’s Coffee, & Zumiez
Gadi has over 2 decades of experience in the SaaS software space & has served as COO at Talkdesk for over 3 years.
In This Conversation We Discuss:
- How business partnerships have a Yin/Yang relationship
- Why Talkdesk is the first early-stage company Gadi joined
- How new challenges can reshape your definition of leadership
- Why Gadi studied Economics in the early 90’s & how he got started in software
- Learn what it was like for Gadi working out of a garage
- Learn “how to take something without shape & shape it into something real”
- Learn what it’s like having your ideas impact tens of thousands of international customers
- Learn why COOs have wildly different scopes of work – but often come from accounting backgrounds