Ep. 10 - Talkdesk COO, Gadi Shamia

Ep. 10 - Talkdesk COO, Gadi Shamia

Gadi Shamia, the COO at Talkdesk, is our guest today.

Talkdesk is the fastest-growing SaaS cloud contact center solution in the world with customers including IBM, Dropbox, Shopify, Discovery, Peet’s Coffee, & Zumiez

Gadi has over 2 decades of experience in the SaaS software space & has served as COO at Talkdesk for over 3 years.

In This Conversation We Discuss:

  • How business partnerships have a Yin/Yang relationship
  • Why Talkdesk is the first early-stage company Gadi joined
  • How new challenges can reshape your definition of leadership
  • Why Gadi studied Economics in the early 90’s & how he got started in software

Interesting Highlights:

  • Learn what it was like for Gadi working out of a garage
  • Learn “how to take something without shape & shape it into something real”
  • Learn what it’s like having your ideas impact tens of thousands of international customers
  • Learn why COOs have wildly different scopes of work – but often come from accounting backgrounds

Resources:

Connect with Gadi: WebsiteLinkedIn | Twitter

Check out Talkdesk here

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