COO Training Archives - COO Alliance

Do My Customers and Employees Love Me?

by Cameron Herold | Jan 6, 2022 | 2nd in Command, Business, Coaching, Communication, COO, Culture, Customer Service, Good To Great, Mentoring, People, Performance, Productivity, Team Building

When it comes to really understanding customers and employees, and understanding how much they like a company, most people are just guessing. They don’t have any real data and if they do, it’s often misleading. That’s why there is only one surefire...

Measurable Metrics for Your PR Team

by Cameron Herold | Dec 16, 2021 | Business, Coaching, Good To Great

Commonly, the typical PR person likes to write press releases, post them out to newswires, and say a little prayer that your company’s stories will be lucky enough to get in the media. It’s not surprising that’s the preferred method of many PR teams....

Tips for COOs – Tip #5: Hiring

by Cameron Herold | Dec 9, 2021 | 2nd in Command, Business, Coaching, COO, Culture, Good To Great, Hiring, Team Building

Hiring the right people is a vital part of ensuring the success of your company. Knowing how to do so is one of the most important things you can do as a leader and COO for you and your company. In order to ensure that you are hiring the right executive team, the team...

Tips for COOs – #4: The Vivid Vision®

by Cameron Herold | Dec 2, 2021 | 2nd in Command, Business, Coaching, COO, Culture, Good To Great, Mentoring

As a COO, it is crucial that you know how your CEO sees the future of the company so that you can map out how to get your company to grow. You need to be clear about your CEO’s vision for the company in order to do your job. The solution to that is a thing...

Tips for COOs – #3: Payment Structure

by Cameron Herold | Nov 18, 2021 | 2nd in Command, Business, Coaching, Communication, COO, Culture, Good To Great, Mentoring, People, Performance, Team Building

What should you pay your employees? Payment structures can be a hard task to figure out. It can be difficult to decide what to pay your employees. Often, your employees expect a certain kind of pay based on their titles, but sometimes employees are given titles that...