Tips For COOs to Foster Useful Communication in Meetings

Tips For COOs to Foster Useful Communication in Meetings

Do you ever notice how the same people tend to talk a lot in meetings, and those who usually stay quiet nearly never speak up? Quiet COOs against vehemently outspoken CEOs are a common example of how communication can become lopsided in meetings even in the most...
The Importance of Asking Questions as a Leader

The Importance of Asking Questions as a Leader

As a COO, you’re a leader. At times that can make you feel like you should know everything and that makes you feel hesitant to ask questions. You need to escape from that stigma. It’s important for everyone to ask questions and here’s why. The Best...
Why You Need to Connect With Other COOs

Why You Need to Connect With Other COOs

Everyone focuses on CEOs, who’s helping COOs? As a COO you’re a true partner to your CEO. That puts you in a different and, sometimes, unusual place than any other C-level executive at your company. Being a vital partner to your CEO means you have to be at...
How Being a COO is like Riding a Rollercoaster

How Being a COO is like Riding a Rollercoaster

No matter if you’re the COO of a small business or a huge one, it’s going to feel like a rollercoaster. Even if your business seems steady, there are always going to be ups and downs, either with the company or with getting your work done. Not to worry,...
How to Successfully Map Out Your Hiring Process

How to Successfully Map Out Your Hiring Process

Several years ago, I was mentoring Jason Lew, one of my clients who lived in Boston and was growing chain of bilingual preschools called Pine Village Preschool. He needed to hire twelve new teachers by the end of August. In our discussion I asked these questions about...

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