Chief Operating Officer Archives

Hire for Attitude, Train for Skill

Are you a COO? Guess what? The old adage of, ‘hire for attitude, train for skill’ doesn’t work anymore. As COO, we still sometimes fail to understand that a good attitude can’t overcome a lack of skills, and when you’re growing at 100% revenue...

My Favorite Business Books for Entrepreneurs

What books should I be reading? This is something I am asked time and time again by entrepreneurs (and people I am coaching). As a business coach/mentor, I always get asked by entrepreneurs around the world what my favorite business books are. I might as well put them...

Mind Blowing Door Openers

Ten years ago, I was speaking at the 20th anniversary of Entrepreneurs Organization (EO) in Las Vegas. I had just spoken at length about COO training and how critical and pivotal it was for a Chief Operations Officer to helm operations of a business. It’s not...

Recruiting Lessons I Learned From Duck Hunting

Everything I Know about Recruiting I Learned from Duck Hunting My grandfather Cam Shortts was a great businessman, but he was an even better hunter (with superb recruiting skills). He owned a successful hunting and fishing lodge in northern Ontario, an amazing place...

What Would Grandma Do?

What Would Grandma Do? Grandmothers are chock-full of wisdom. As a business coach and mentor, I suggest that when you’re thinking about how to conduct yourself as COO, remember the simplicity of grandma’s rules, and incorporate those in how you treat...