Chief Operating Officer Archives

Onboarding A New COO: Part 2 – The Ripple Effect

If you’ve been following along on our blog, you’ll remember my last post, where I talked about step one of onboarding a new COO. As I said in Part 1 – Resist The Urge To Let Them Do Their Job, it is essential that you immerse your new COO in the...

Onboarding A New COO: Part 1 – Resist Letting Them Do Their Job

We all know that recruiting and hiring the perfect COO for your company is not an easy task. It takes a lot of hard work, research, planning, and time. But once all of that is done, and you’ve hired the perfect person – then what? One of the things that I...

Tips for COOs – #1 The Skip Level Meeting

A skip-level meeting is when a COO skips over one of their direct reports, like a VP of marketing, to meet with their marketing team. The reason for the skip level meeting is to gain insights from that team and be able to talk to them without the leader present. It is...

Interviews Should Be Intense

What questions do you ask in interviews? “What’s your biggest fault?” “Tell me about a time you disagreed with a supervisor.” Please. With all due respect to the highly trained HR insiders out there, I think traditional, wishy-washy...

Why the Smartest CEOs Act Like the Dumbest People

The smartest CEOs are vulnerable, open to hearing what they don’t know and are always trying to learn. They show up asking more questions than anyone else. They are OK with feeling stupid because they know by learning, they’ll come out ahead. This thought...