Our guest today is Kinsta’s Chief-Operating-Officer, Jon Penland.
With 5+ years of experience working remotely in the technology space, and 10+ years working with customer-facing teams across multiple industries, Jon has stepped into the role of Chief Operating Officer at Kinsta, where his responsibilities include hiring and onboarding as Kinsta has grown from a team of 20 to a team of more than 120.
While he didn’t write his first line of HTML until he was 25 years old, within 3 years Jon was working full-time in technology, first as a freelance writer for technical websites, and eventually as a Support Engineer at Kinsta. From there, he moved into management roles, initially as Chief Customer Officer and now as the COO.
When he’s not driving company-wide strategy and finding ways to help our distributed team stay connected, Jon can be found in rural Georgia with his wife and five kids.
In This Conversation We Discuss:
- How Kinsta used WordPress as their focused content management system platform
- What falls under Jon’s role as the Chief-Operating-Officer of Kinsta
- How does Jon divest himself of some of the areas he used to manage that no longer needs his direct input and asks the question, “What do I do now?”
- How does Jon keep the trust high over the years with the CEO and how does he approach the harder topics and have the counter-arguments safely.
- Jon’s transition from an engineer and a sales background to COO of Kinsta
- How Jon had to socialize the idea of bringing OKRs into the organization, how he convinced the company to use them, and how they are using OKRs currently
Connect with Jon Penland: LinkedIn
Check out: https://kinsta.com
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