Ep. 03 – Shopify COO, Harley Finkelstein

Ep. 03 – Shopify COO, Harley Finkelstein

Harley Finkelstein, COO of Shopify, is our guest today. Shopify is a rapidly-growing commerce platform with over 500,000 online stores, 3,000 employees, and $46 billion in sales.

In This Conversation We Discuss:

  • Joining Shopify and Harley’s role for his first two years on the team
  • How Harley continues to improve his skill set and mindset
  • Maintaining a positive CEO-COO relationship
  • How Shopify became a magnet for great talent
  • Harley’s daily and weekly routines
  • Harley’s top three tips for excelling as a second in command
  • Why (and how) good leaders say no more often than they say yes

Interesting Highlights:

  • When Harley first joined the Shopify team, he asked about what he needed to do. He was told, “Whatever you can.”
  • For his first two years at Shopify, Harley was a Swiss army knife: “My job was finding the things that [the Founders] either didn’t want to do or didn’t know how to do”
  • The CEO-COO relationship is like a marriage; you have to have date nights and systems in place to make sure your relationship stays strong.



Leave a Reply