Ep. 01 – Tony Cappaert, COO of Contactually

Ep. 01 – Tony Cappaert, COO of Contactually

Our guest today is Tony Cappaert, the COO of Contactually. He manages all of the internal efforts at Contactually, including marketing, sales, customer success, and product/engineering.

In This Conversation We Discuss:

  • How Tony & his CEO level-set on the company’s goals and initiatives, adapt to one another’s diverse personalities, and what the true value is in crystal clear role delineation
  • How to build a culture that clearly exhibits your values, ensuring that you have a dynamic culture
  • Why every leader should get really comfortable with vulnerability
  • How Contactually has effectively implemented an open book finance policy, why it is
    working so well and how they shared and managed this role out
  • How Contactually finds amazing talent, what resources they have used and how they dedicate a ton
    of time and plan years in advance to nurture the right hires

Interesting Highlights:

  • Learn why Tony firmly believes that leadership development and skills should be a life long endeavor for any leader
  • Learn his best practices for their company off-sites at all levels
  • Learn about the evolution of leadership, grow yourself from tactical leadership (i.e. providing tasks and delegating roles) to being a strategic leader who has dynamic people who you focus on providing support, feedback and resources to



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