Ep. 01 – Contactually COO, Tony Cappaert

Ep. 01 – Contactually COO, Tony Cappaert

Tony Cappaert, COO of Contactually, is our guest today. Tony manages all of the internal efforts at Contactually, including marketing, sales, customer success, and product/engineering.

In This Conversation We Discuss:

  • How Tony & his CEO level-set on the company’s goals and initiatives, adapt to one another’s diverse personalities, and what the true value is in crystal clear role delineation
  • How to build a culture that clearly exhibits your values, ensuring that you have a dynamic culture
  • Why every leader should get really comfortable with vulnerability
  • How Contactually has effectively implemented an open book finance policy, why it is
    working so well and how they shared and managed this role out
  • How Contactually finds amazing talent, what resources they have used and how they dedicate a ton
    of time and plan years in advance to nurture the right hires

Interesting Highlights:

  • Learn why Tony firmly believes that leadership development and skills should be a life long endeavor for any leader
  • Learn his best practices for their company off-sites at all levels
  • Learn about the evolution of leadership, grow yourself from tactical leadership (i.e. providing tasks and delegating roles) to being a strategic leader who has dynamic people who you focus on providing support, feedback and resources to



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