What questions do you ask in interviews? “What’s your biggest fault?” “Tell me about a time you disagreed with a supervisor.” Please. With all due respect to the highly trained HR insiders out there, I think traditional, wishy-washy...
The smartest CEOs are vulnerable, open to hearing what they don’t know and are always trying to learn. They show up asking more questions than anyone else. They are OK with feeling stupid because they know by learning, they’ll come out ahead. This thought...
If you’re running a wildly successful and profitable business, don’t hide it. I talked to a business owner from Las Vegas once, and he was nervous to let his employees know how much money he was making. He said, “Oh no, I wouldn’t want them to...
What do you see in your future? I’ve looked into my future, and I like what I see. No, I didn’t go see an old gypsy woman or sift through any tea leaves. I just chilled out in my hammock, closed my eyes and visualized where I was going to be professionally...
In the early days building 1-800-GOT-JUNK?, we had a franchisee that was struggling. They just weren’t getting enough work to cover their costs. We knew that it was more about aligning their entire team and making a focused effort than it was about their...