One-on-One Coaching: The Most Underrated Skill Every COO Needs

One-on-One Coaching: The Most Underrated Skill Every COO Needs

Most leaders think they’re coaching. But in reality, they’re just checking in. The difference? Coaching transforms people.Check-ins just track progress. If you’re a COO or senior leader, mastering one-on-one coaching might be the single highest ROI skill you can...
I Dare You to Do This:

I Dare You to Do This:

Roger was the COO of a multi-national organization based in Vancouver. He is a 45-year-old leader who takes pride in his ability to get things done and manage people. Like most COOs he was also a lone wolf. He is not a part of any communities like the COO Alliance or...
Do My Customers and Employees Love Me?

Do My Customers and Employees Love Me?

When it comes to really understanding customers and employees, and understanding how much they like a company, most people are just guessing. They don’t have any real data and if they do, it’s often misleading. That’s why there is only one surefire...
Measurable Metrics for Your PR Team

Measurable Metrics for Your PR Team

Commonly, the typical PR person likes to write press releases, post them out to newswires, and say a little prayer that your company’s stories will be lucky enough to get in the media. It’s not surprising that’s the preferred method of many PR teams....

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