What Would Grandma Do?

Jan 24, 2017 | 0 comments

What Would Grandma Do?

Grandmothers are chock-full of wisdom. As a business coach and mentor, I suggest that when you’re thinking about how to conduct yourself as COO, remember the simplicity of grandma’s rules, and incorporate those in how you treat people.

For instance, sending a simple, handwritten thank you note to a peer or team member goes miles. Nothing beats a handwritten thank you note. It’s even more powerful today in our fleeting, electronic world. Getting a handwritten note means you took the time to say thank you the right way.

Jack Daly takes the handwritten thank you note one step further. Jack takes photos of himself with people, often in fun situations. He then uploads those photos to Shutterfly.comSendOutCards.com, or a similar website where he can quickly type up a personal note. Then—presto—Shutterfly mails the card to the person’s address for Jack. Those cards don’t get thrown away.

Regardless of your chosen approach, physical thank you notes are rare and serve as small reminders of kindness to your peers and team members.

The COO Alliance is here to help with these, and many other, challenges facing COOs today. For more information, apply now.

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Written By Cameron Herold

Written By Cameron Herold

Cameron Herold is known around the world as THE CEO WHISPERER. He is the mastermind behind hundreds of companies’ exponential growth. Cameron’s built a dynamic consultancy: his current clients include a “Big 4” wireless carrier and a monarchy. What do his clients say they like most about him? He isn’t a theory guy—they like that Cameron speaks only from experience. He earned his reputation as the CEO Whisperer by guiding his clients to double their profit and double their revenue in just three years or less. Cameron is a top-rated international speaker and has been paid to speak in 26 countries. He is also the top-rated lecturer at EO/MIT’s Entrepreneurial Masters Program and a powerful and effective speaker at Chief Executive Officer and Chief Operating Officer leadership events around the world.