Nov 4, 2021 | 2nd in Command, Business, Focus, Good To Great, Mentoring
A good entrepreneur knows the importance of asking questions, a great entrepreneur knows how and when to ask the right kinds of questions. “All good leaders should ask questions. If you’re the smartest person in the room, you’re in the wrong room. Don’t be afraid to...
Oct 14, 2021 | Business, Coaching, Good To Great, Hiring, Interviewing, Mentoring, People, Performance, Productivity, Team Building
Hiring people can be tough, especially hiring the right people on a small budget. Of course, a growing business needs employees, but often you can’t hire the most senior people you’d like in all the roles you’d like to have them in. The truth is, most growing small...
Oct 7, 2021 | 2nd in Command, Business, Coaching, COO, Focus, Mentoring, People, Performance, Productivity
As you begin to ponder the concept of productivity, think over this quote: “The single-minded ones, the monomaniacs, are the only true achievers. The rest, the ones like me, may have more fun; but they fritter themselves away… Whenever anything is being accomplished,...
Sep 30, 2021 | 2nd in Command, Business, Coaching, Communication, COO, Culture, Good To Great, Mentoring, Performance, Productivity
When it comes to public relations, it can seem difficult to think of what stories and messages to get out there. What you must know is that it shouldn’t be that hard. If you’re doing good work, you’ll naturally have good stories to share. Getting them out there is...
Sep 23, 2021 | 2nd in Command, Business, Coaching, Communication, COO, Customer Service, Good To Great, Mentoring, People, Performance, Productivity, Team Building
Running a call center can seem quite difficult at first, but it’s not! We just overcomplicated it. Running a call center is actually pretty simple if you know how to do it right. If you run your own call center or take calls from clients, these five steps are all you...
