Chief Operating Officer Archives

Do My Customers and Employees Love Me?

Jan 6, 2022 | 2nd in Command, Business, Coaching, Communication, COO, Culture, Customer Service, Good To Great, Mentoring, People, Performance, Productivity, Team Building

When it comes to really understanding customers and employees, and understanding how much they like a company, most people are just guessing. They don’t have any real data and if they do, it’s often misleading. That’s why there is only one surefire way to know...

Measurable Metrics for Your PR Team

Dec 16, 2021 | Business, Coaching, Good To Great

Commonly, the typical PR person likes to write press releases, post them out to newswires, and say a little prayer that your company’s stories will be lucky enough to get in the media. It’s not surprising that’s the preferred method of many PR teams. It’s the path of...

Tips for COOs – Tip #5: Hiring

Dec 9, 2021 | 2nd in Command, Business, Coaching, COO, Culture, Good To Great, Hiring, Team Building

Hiring the right people is a vital part of ensuring the success of your company. Knowing how to do so is one of the most important things you can do as a leader and COO for you and your company. In order to ensure that you are hiring the right executive team, the team...

Tips for COOs – #4: The Vivid Vision®

Dec 2, 2021 | 2nd in Command, Business, Coaching, COO, Culture, Good To Great, Mentoring

As a COO, it is crucial that you know how your CEO sees the future of the company so that you can map out how to get your company to grow. You need to be clear about your CEO’s vision for the company in order to do your job. The solution to that is a thing called a...

Tips for COOs – #2: Avoiding Burnout

Nov 11, 2021 | 2nd in Command, Business, Coaching, COO, Culture, Focus, Good To Great, Mentoring, People, Performance, Productivity

It’s crucial for anyone, but especially for a business leader like a COO, to make sure you don’t get to a place in your role where you’re suffering from burnout. The fact is, as a COO, you are in such a high-stress environment, working with such a high-growth company...