COO Archives - COO Alliance

Do My Customers and Employees Love Me?

Jan 6, 2022 | 2nd in Command, Business, Coaching, Communication, COO, Culture, Customer Service, Good To Great, Mentoring, People, Performance, Productivity, Team Building

When it comes to really understanding customers and employees, and understanding how much they like a company, most people are just guessing. They don’t have any real data and if they do, it’s often misleading. That’s why there is only one surefire...

Tips for COOs – Tip #5: Hiring

Dec 9, 2021 | 2nd in Command, Business, Coaching, COO, Culture, Good To Great, Hiring, Team Building

Hiring the right people is a vital part of ensuring the success of your company. Knowing how to do so is one of the most important things you can do as a leader and COO for you and your company. In order to ensure that you are hiring the right executive team, the team...

Tips for COOs – #4: The Vivid Vision®

Dec 2, 2021 | 2nd in Command, Business, Coaching, COO, Culture, Good To Great, Mentoring

As a COO, it is crucial that you know how your CEO sees the future of the company so that you can map out how to get your company to grow. You need to be clear about your CEO’s vision for the company in order to do your job. The solution to that is a thing...

Tips for COOs – #3: Payment Structure

Nov 18, 2021 | 2nd in Command, Business, Coaching, Communication, COO, Culture, Good To Great, Mentoring, People, Performance, Team Building

What should you pay your employees? Payment structures can be a hard task to figure out. It can be difficult to decide what to pay your employees. Often, your employees expect a certain kind of pay based on their titles, but sometimes employees are given titles that...

Tips for COOs – #2: Avoiding Burnout

Nov 11, 2021 | 2nd in Command, Business, Coaching, COO, Culture, Focus, Good To Great, Mentoring, People, Performance, Productivity

It’s crucial for anyone, but especially for a business leader like a COO, to make sure you don’t get to a place in your role where you’re suffering from burnout. The fact is, as a COO, you are in such a high-stress environment, working with such a...

Tips for CEOs – #1: Hire a Second in Command

Oct 28, 2021 | 2nd in Command, Business, Coaching, COO, Hiring

There comes a point in every company’s growth where you need to hire a second in command. There is only so much you can do on your own. Your time isn’t limitless, and the last thing you need is to suffer from burnout. So, why should you hire a second in...