Our guest today is Full Scale’s COO, Darrell Blackburn.
Over the past 10 years, Darrell has spent his professional energy honing skills relevant to increasing financial stability and operational efficiency in a number of different industries. From startups to Fortune 500 companies, Darrell brings a wide variety of knowledge about the positive and negative of each side of the spectrum. His experience includes helping to pilot a new clinical technological capability for a top-10 Pharmaceutical company.
While there, Darrell helped increase the adoption rate of the program from approximately 25% on Phase II and III trials to over 75% in just over three years. Most recently, Darrell has helped his current company, Full Scale, achieve rapid revenue growth of over 80% from 2018 to 2019, including 17 straight months of revenue growth. He has played an integral part in creating rapid employee growth, currently over 190 employees worldwide, while implementing and maintaining a culture needed to succeed. As Full Scale approaches its second anniversary, Darrell continues to push the employees and company towards efficiency and productivity.
In This Conversation We Discuss:
- How to cultivate loyalty among your staff
- Listening to the echo to find out the need and sell it
- How COVID-19 has affected the Philippines
- How Full Scale structures their meetings
- Full Scale employs developers, QA and project managers from the Philippines
- Provides a full service suite of outsourced IT services
Connect with Darrell Blackburn: LinkedIn
Check out: http://www.fullscale.io/
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